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Webhooks

Webhooks provide the ability to receive real-time data updates about your contact & campaign activity.

Choose to receive data based on certain actions (subscribes, unsubscribes, reads, etc..) and have all applicable data sent to a URL of your choice. You can then use your own custom script to read, save, and do whatever you want with that data. This is a powerful option that allows you to keep all of your data in sync and opens up the possible integration options like never before.

For information on APIs to create, update, and modify webhooks, see: Webhook API Documentation

Choose when a webhook should run

With every webhook you create you can choose when it should actually fire. Perhaps you only want to receive data when a contact is subscribed from the api? You could simply choose by the api as the only initiation option for your webhook. You can choose multiple initiation options if you wish.

We guarantee “at least once” delivery for webhooks. In some rare cases, you may receive a webhook event more than once, so it’s important to create an idempotent system. see link for example.

Webhooks are never retried.

Processing webhook data

Any programming language can read webhook data, which comes across as "post" data to any URL. For example, use the $_POST variable in PHP. If you need to access webhook data behind a firewall, we have tested and find UltraHook (third-party utility) very easy to set up and use.

Please read further about how to work with webhook data.

Automatic Webhook Deactivation

Webhooks will be automatically set to a state of inactive if they return an HTTP 410 (gone) response.

Deactivated webhooks will still show up in the UI, but they will not send. To reactivate a webhook, delete it and recreate it.

Initiation options

Option
Description
By a contactRun hooks when a contact causes the action (IE: subscribes, opens a campaign, etc..)
By any userRun the hooks when an account user causes the action (IE: adding a contact from the admin area)
By system processesRun the hooks when automated systems cause the action (IE: bounces, automated campaigns, etc..)
By the APIRun the hooks when an API call causes the action (IE: adding a contact using the contact_add API
call)

Webhook data you can receive

You are able to pick the specific actions that you wish to receive data for. Each field option is sent as a POST parameter to your URL.

An acccount is added

Field
Description
typeaccount_add
date_timeDate/time that the webhook ran
initiated_fromWho triggered the webhook to run (system, public, or admin)
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
account[id]The account id
account[name]The account name
account[account_url]The account url
account[created_timestamp]The date the account was created
account[updated_timestamp]The date the account was last updated
account[fields][*]Account custom fields. Where * is the custom field ID

An Account is updated

Field
Description
typeaccount_update
date_timeDate/time that the webhook ran
initiated_fromWho triggered the webhook to run (system, public, or admin)
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
account[id]The account id
account[name]The account name
account[account_url]The account url
account[created_timestamp]The date the account was created
account[updated_timestamp]The date the account was last updated
account[fields][*]Account custom fields. Where * is the custom field ID

A contact is added to an account

This webhook will run when a new contact is added, whether or not the contact is subscribed to a list

Field
Description
typeaccount_contact_add
date_timeDate/time that the webhook ran
initiated_fromWho triggered the webhook to run (system, public, or admin)
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID
customer_acct_nameName of account
customer_account_idCustomer's account id
orgnameName of organization
account[id]Account id
account[name]Account name
account[account_url]Account url
account[created_timestamp]Account created timestamp
account[updated_timestamp]Account updated timestamp
account[fields][Description]Account description
account[fields][Address 1]Account address line 1
account[fields][Address 2]Account address line 2
account[fields][City]Account city
account[fields][State/Province]Account state/providence
account[fields][Postal Code]Account postal code
account[fields][Country]Account country
account[fields][Number of Employees]Account number of employees
account[fields][Annual Revenue]Account annual revenue
account[fields][Industry/Vertical]Account industry/vertical
account[fields][Phone Number]Account phone number
accountContact[id]Account Contact id
accountContact[account]Account id
accountContact[contact]Account contact id
accountContact[job_title]Account contact job title

A contact on an account is updated

Field
Description
typeaccount_contact_update
date_timeDate/time that the webhook ran
initiated_fromWho triggered the webhook to run (system, public, or admin)
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID
customer_acct_nameName of account (will be empty on contact removal)
customer_account_idCustomer's account id
orgnameName of organization (will be empty on contact removal)
account[id]Account id
account[name]Account name
account[account_url]Account url
account[created_timestamp]Account created timestamp
account[updated_timestamp]Account updated timestamp
account[fields][Description]Account description
account[fields][Address 1]Account address line 1
account[fields][Address 2]Account address line 2
account[fields][City]Account city
account[fields][State/Province]Account state/providence
account[fields][Postal Code]Account postal code
account[fields][Country]Account country
account[fields][Number of Employees]Account number of employees
account[fields][Annual Revenue]Account annual revenue
account[fields][Industry/Vertical]Account industry/vertical
account[fields][Phone Number]Account phone number
accountContact[id]Account Contact id
accountContact[account]Account id
accountContact[contact]Account contact id
accountContact[job_title]Account contact job title

A task is added to a contact

Field
Description
typecontact_task_add
date_timeDate/time that the webhook ran
initiated_fromWho triggered the webhook to run (system, public, or admin)
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID
customer_acct_nameName of account
customer_account_idCustomer's account id
orgnameName of organization
task[id]Task id
task[type_id]Task type id
task[title]Task title
task[note]Task note
task[dueDate]Task due date
task[duedate_iso]Task due date, iso format
task[edate]Task creation date
task[edate_iso]Task creation date, iso format
task[type_title]Type title

A new list is created

Field
Description
urlThe webhook URL
typelist_add
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
list[id]New List ID
list[userid]User ID who created this list
list[name]Name of this list
list[sender_addr1]Street address line 1
list[sender_addr2]Street address line 2
list[sender_city]Street address city
list[sender_zip]Street address zip/postal code
list[sender_state]Street address state
list[sender_country]Street address country
list[fulladdress]Street full address (on a single line)
list[sender_url]URL associated with this list
list[sender_reminder]Reminder to contacts for this list (why you are emailing them)

A new contact is subscribed

This hook will not run during mass inserts such as contact imports.

Field
Description
urlThe webhook URL
typesubscribe
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
form[id]Subscription form ID (if applicable)
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[ip]Contact IP address

An unsubscription occurs

Field
Description
typeunsubscribe
date_timeDate/time that the webhook ran
initiated_fromWho triggered the webhook to run (system, public, or admin)
initiated_bySource/section of the software that triggered the webhook to run
listList ID (if initiated from admin)
list[][id]List ID (if initiated from public)
form[id](Un)Subscription form ID (if applicable)
campaign[id]Campaign ID associated with the unsubscribe (if applicable)
campaign[name]Name of the campaign
campaign[status]Campaign status code
campaign[type]Type of campaign (e.g., single)
campaign[recipients]Total count of recipients
campaign[message][id]ID of the message sent
campaign[message][subject]Subject line of the campaign
unsubscribe[reason]Reason for unsubscribing (if supplied)
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[customer_acct_name]Contact's account name
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID
active_subscriptions[0]ID of active subscription
customer_acct_nameName of the customer account
customer_acct_idID of the customer account
orgnameOrganization name
account_idActiveCampaign Account ID

A contact's details are updated

Field
Description
urlThe webhook URL
typeupdate
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID

A new contact note is created

Field
Description
urlThe webhook URL
typesubscriber_note
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
noteNote text
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID

A campaign starts sending

Campaigns triggered by Events, such as Autoresponder Campaigns and Automation driven Campaigns, will not trigger webhooks.

Field
Description
urlThe webhook URL
typesent
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listList ID or IDs associated with this campaign
campaign[id]Campaign ID
campaign[status]Campaign status
campaign[recipients]Total contacts
campaign[type]Type of campaign (single, RSS, etc)
campaign[webcopy_url]The 'web copy' (social share) URL

A campaign is opened by a contact

Field
Description
typeopen
date_timeDate/time that the webhook ran
initiated_fromWho triggered the webhook to run (system, public, or admin)
initiated_bySource/section of the software that triggered the webhook to run
listList ID or IDs associated with this campaign
campaign[id]Campaign ID associated with the open
campaign[name]Name of the campaign
campaign[status]Campaign status code
campaign[type]Type of campaign (e.g., single)
campaign[recipients]Total count of recipients
campaign[message][id]ID of the message sent
campaign[message][subject]Subject line of the campaign
User-AgentBrowser/Client User-Agent string
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[customer_acct_name]Contact's account name
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID
customer_acct_nameName of the customer account
customer_acct_idID of the customer account
orgnameOrganization name
account_idActiveCampaign Account ID

A campaign link was clicked by a contact

Field
Description
typeclick
date_timeDate/time that the webhook ran
initiated_fromWho triggered the webhook to run (system, public, or admin)
initiated_bySource/section of the software that triggered the webhook to run
listList ID or IDs associated with this campaign
campaign[id]Campaign ID associated with the link click
campaign[name]Name of the campaign
campaign[status]Campaign status code
campaign[type]Type of campaign (e.g., single)
campaign[recipients]Total count of recipients
campaign[message][id]ID of the message sent
campaign[message][subject]Subject line of the campaign
link[id]Link system ID
link[url]Link URL (that was clicked)
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[customer_acct_name]Contact's account name
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID
customer_acct_nameName of the customer account
customer_acct_idID of the customer account
orgnameOrganization name
account_idActiveCampaign Account ID

A contact replies to a campaign

Field
Description
urlThe webhook URL
typereply
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listList ID or IDs associated with this campaign
campaign[id]Campaign ID associated with this reply
resultHow we logged the message. ('forward','unsub','change','spam','challenge','vacation')
messageFull message source received
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID

A contact forwards a campaign (through our forward link)

This won't work if the contact uses their email client's Forward option.

Field
Description
urlThe webhook URL
typeforward
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listList ID or IDs associated with this campaign
campaign[id]Campaign ID associated with the forward
forward[count]Total number of emails that were forwarded
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID

A contact shares a campaign to Facebook or Twitter

Field
Description
urlThe webhook URL
typeshare
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listList ID or IDs associated with this campaign
campaign[id]Campaign ID associated with the share
share[network]Facebook or Twitter
share[network_id]Facebook or Twitter ID or username
share[content]Social network post content
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID

A new bounce occurs after sending a campaign

Field
Description
urlThe webhook URL
typebounce
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listList ID associated with this contact
campaign[id]Campaign ID associated with the bounce
bounce[type]Type of bounce (hard or soft)
bounce[code]Bounce code
bounce[description]Bounce description
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID

A new deal is created

Field
Description
urlThe webhook URL
typedeal_add
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
deal[id]The ID of the deal
deal[title]The title of the deal
deal[create_date]The creation date of the deal
deal[orgid]The organization ID associated with the deal
deal[orgname]The organization name associated with the deal
deal[stageid]The stage ID associated with the deal
deal[stage_title]The stage title associated with the deal
deal[pipelineid]The pipeline ID associated with the deal
deal[pipeline_title]The pipeline title associated with the deal
deal[value]The value (dollar amount) of the deal
deal[currency]The currency (of the value) of the deal
deal[currency_symbol]The currency symbol of the value of the deal
deal[owner]The owner (user ID) of the deal
deal[owner_firstname]The owner (user) first name of the deal
deal[owner_lastname]The owner (used) last name of the deal
deal[contactid]The contact ID associated with the deal
deal[contact_email]The contact email address associated with the deal
deal[contact_firstname]The contact first name associated with the deal
deal[contact_lastname]The contact last name associated with the deal
deal[status]The status of the deal
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[ip]Contact IP address

An existing deal is updated

Field
Description
urlThe webhook URL
typedeal_update
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
deal[id]The ID of the deal
deal[title]The title of the deal
deal[create_date]The creation date of the deal
deal[orgid]The organization ID associated with the deal
deal[orgname]The organization name associated with the deal
deal[stageid]The stage ID associated with the deal
deal[stage_title]The stage title associated with the deal
deal[pipelineid]The pipeline ID associated with the deal
deal[pipeline_title]The pipeline title associated with the deal
deal[value]The value (dollar amount) of the deal
deal[currency]The currency (of the value) of the deal
deal[currency_symbol]The currency symbol of the value of the deal
deal[owner]The owner (user ID) of the deal
deal[owner_firstname]The owner (user) first name of the deal
deal[owner_lastname]The owner (used) last name of the deal
deal[contactid]The contact ID associated with the deal
deal[contact_email]The contact email address associated with the deal
deal[contact_firstname]The contact first name associated with the deal
deal[contact_lastname]The contact last name associated with the deal
deal[status]The status of the deal
updated_fields[*]The field names that were updated with the request

A new deal note is created

Field
Description
urlThe webhook URL
typedeal_note_add
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
deal[id]The ID of the deal
deal[title]The title of the deal
deal[create_date]The creation date of the deal
deal[orgid]The organization ID associated with the deal
deal[orgname]The organization name associated with the deal
deal[stageid]The stage ID associated with the deal
deal[stage_title]The stage title associated with the deal
deal[pipelineid]The pipeline ID associated with the deal
deal[pipeline_title]The pipeline title associated with the deal
deal[value]The value (dollar amount) of the deal
deal[currency]The currency (of the value) of the deal
deal[currency_symbol]The currency symbol of the value of the deal
deal[owner]The owner (user ID) of the deal
deal[owner_firstname]The owner (user) first name of the deal
deal[owner_lastname]The owner (used) last name of the deal
deal[contactid]The contact ID associated with the deal
deal[contact_email]The contact email address associated with the deal
deal[contact_firstname]The contact first name associated with the deal
deal[contact_lastname]The contact last name associated with the deal
deal[status]The status of the deal
note[id]The unique ID for the new note
note[text]The text for the new note

A new deal pipeline is created

Field
Description
urlThe webhook URL
typedeal_pipeline_add
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
pipeline[id]The unique ID of the new pipeline
pipeline[title]The title of the new pipeline

A new deal stage is created

Field
Description
urlThe webhook URL
typedeal_stage_add
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
stage[id]The unique ID of the new stage
stage[title]The title of the new stage
stage[color]The header color of the new stage

A new deal task is created

Field
Description
urlThe webhook URL
typedeal_task_add
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
deal[id]The ID of the deal
deal[title]The title of the deal
deal[create_date]The creation date of the deal
deal[orgid]The organization ID associated with the deal
deal[orgname]The organization name associated with the deal
deal[stageid]The stage ID associated with the deal
deal[stage_title]The stage title associated with the deal
deal[pipelineid]The pipeline ID associated with the deal
deal[pipeline_title]The pipeline title associated with the deal
deal[value]The value (dollar amount) of the deal
deal[currency]The currency (of the value) of the deal
deal[currency_symbol]The currency symbol of the value of the deal
deal[owner]The owner (user ID) of the deal
deal[owner_firstname]The owner (user) first name of the deal
deal[owner_lastname]The owner (used) last name of the deal
deal[contactid]The contact ID associated with the deal
deal[contact_email]The contact email address associated with the deal
deal[contact_firstname]The contact first name associated with the deal
deal[contact_lastname]The contact last name associated with the deal
deal[status]The status of the deal
task[id]The unique ID of the new task
task[type_id]The task type ID of the new task
task[note]The note of the new task
task[duedate]The due date of the new task

A new deal task type is created

Field
Description
urlThe webhook URL
typedeal_tasktype_add
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
tasktype[id]The unique ID of the new task type
tasktype[title]The title of the new task type

A new SMS message is sent

Field
Description
urlThe webhook URL
typesms_sent
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID
sms[id]Unique system ID for this SMS message
sms[recipient]SMS recipient's phone number
sms[successful]Whether or not the SMS was successfully sent (1 = yes, 0 = no)
sms[comment]Error response from SMS provider (if any)

A SMS message is replied to

Field
Description
urlThe webhook URL
typesms_reply
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID
sms[id]Unique system ID for this SMS message
sms[reply]Text included with the SMS message
sms[result]Action taken as a result of the SMS message (example values: 'subscribe', 'forward', 'unsub',
'resub')

A contact unsubscribes via SMS

Field
Description
urlThe webhook URL
typesms_unsub
date_timeDate/time that the webhook ran
initiated_bySource/section of the software that triggered the webhook to run
listAlways set to 0 for this webhook.
contact[id]Contact system ID
contact[email]Contact email address
contact[first_name]Contact first name
contact[last_name]Contact last name
contact[phone]Contact phone number (used for SMS)
contact[tags]List of contact tags
contact[orgname]Contact organization name (if plan allows)
contact[ip]Contact IP address
contact[fields][*]Contact custom fields. Where * is the custom field ID
sms[id]Unique system ID for this SMS message
sms[phone]SMS recipient's phone number

Custom Object Webhooks

Field
Description
eventType Type of event received, either create, update, or delete
id Custom Object record id.
schemaId Custom Object schema ID.
externalId Custom Object record externalId. Only present in payload if it is present in the object.
fields List of fields in this custom object. These are defined in the custom object schema. This is an associative array in the format fieldName: fieldValue. For example: 
"fields":[ {"id":"some-field","value":"12345", "oldValue":"45678"} ]

oldValue is only present on update webhooks.

In case of a delete event, this is an empty array.
relationships List of relationships from this custom object to other ActiveCampaign objects. This is an associative array in the format relationshipName: list of ids. For example: 
"relationships: {"primary-contact":["9"]}

In case of a delete event, this is an empty array.
createdTimestamp Timestamp of custom object creation in the format 2023-11-13T21:45:11.935Z
updatedTimestamp Timestamp of last update to the custom object in the format 2023-11-13T21:45:11.935Z